VoMoV Plants are not responsible for shipping damage by extreme weather. We do our best to insulate our packages and pack our plants to withstand the drops in temperature. However, you can add an extra measure to prevent damage from occurring during transit:

• Include a Heat Pack with your order. 

• Choose Priority Shipping for the plants to stay in transit less time. 

• Sign-up to get USPS tracking notifications.

• Retrieve the package as soon as it is delivered.