Safety, Security & Privacy

Privacy Policy

Please note that this Privacy Policy applies to the information gathered through the use of www.vomovplants.com and any other websites or mobile applications that we own and control and that link to this policy.

Personal Data We Might Collect

Information that you provide

In order to handle your purchases, provide customer service, improve our products, provide in-person experiences or events and send you information about our products, trends, and promotions, we may ask you to provide your:

Name
Mailing/shipping address
Billing address
E-mail address
Purchase/return/exchange information
Telephone number
Social media information (handles, profile picture, gender, age-range)
Product reviews
Account or loyalty user name/password
Payment information (credit/debit card)

If you choose not to provide certain information to us, you may not be able to complete a purchase, participate in an experience, or receive other services or information.

Information that we automatically collect from you

When you visit any of our websites or applications, we may automatically collect:

Device ID
Device type
Browser types and version
Geo-location
How you use our site (search terms, page views, referring sites, content views)

Other information we collect

We may collect information about you from activities third parties like web-hosting providers, analytics companies, social media platforms, data companies, and advertising services such as:

Demographic information
Shopping preferences
Information about your interests

The information that we obtain from social media platforms depends on your account and privacy settings within the platforms and the platform's privacy policies.

Some of the information above is collected on our websites through web browser cookies and other technologies (web beacons/gifs, pixels, page tags, script) that receive and store certain types of information whenever you interact with us or third parties that may direct you to our websites. We may use similar technologies to collect information when you use our applications. We use these tools for a variety of reasons, including to analyze and improve our websites and applications or to remember your preferences and provide more personalized advertising.

Third-party automated information collection and Interest-Based Advertising

We use third-party advertising companies to display ads tailored to you based on how you browse and shop online, a practice commonly referred to as “interest-based” or “behavioral” advertising. We allow these third parties to collect certain information when you visit our websites or use our applications, including non-personally identifiable information (browser type, subject of advertisements clicks on, session IDs) and personal data (such as static IP address). These third parties typically use cookies or tracking technologies to collect this information on websites and applications owned by us or third parties.

How We Use Your Information

We use the information we collect for a variety of purposes, including:

To process your transactions and provide you with the products and services you request
To provide, maintain, protect, develop, and improve our websites, applications and services
To improve your experience on our websites and applications, and in our stores
For customer service, including to respond to your inquiries and requests
To analyze and learn about consumer trends and interests
To learn about the devices you use to access our websites, applications and other online services
To personalize the content you see on our websites and applications
To maintain your reward or loyalty program memberships
To provide you with communications, recommendations, ads, and other information of interest to you, including via interest-based advertising based on your online activities on our websites, applications and other online services
To prevent and detect fraud, criminal activity and violations of our terms of use
To protect our rights, as well as yours and others

How Your Information Is Shared

This data may be used for data analytics, customer service and other operational purposes. We do not allow your personal data to be used for cross-brand marketing by other parties.

We may share your information with our third-party service providers that work on our behalf, including by providing or fulfilling the products and services you request, authorizing and processing your payments, performing fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, website and application evaluation, data analysis, website improvements, and, where applicable, data cleansing, marketing, promotions and other services performed on our behalf or on behalf of our parent or affiliates. We may also share your data in the event of an actual or potential sale, merger, acquisition or transfer of our business or assets.

What Choices Can You Make About Your Data

Unsubscribe/Opt-Out

If you no longer wish to receive promotional emails or direct mail from VoMoV Plants, you can contact Customer Service at vomovplants@gmail.com. A request to opt-out may take three to five business days to take effect. If you have a Rewards Account with us, you may still receive communications related to your account, loyalty points or special officers (such as birthday discounts). An opt-out request will also not stop transactional emails related to your purchases.

Accessing or Deleting your Data

If you would like VoMoV Plants to delete your data, you can contact Customer Service at vomovplants@gmail.com. You may continue to receive advertisements for VoMoV Plants regarding our products. Those advertisements may be delivered to you based on your future interactions with us or based on the determination of our business or advertising partners that you are a member of the desired audience for a campaign.

Sale of Personal Data

At VoMoV Plants, we do not share your personal data with third parties for their own marketing purposes in exchange for monetary consideration. However, as mentioned in this policy, we do engage in Interest-Based Advertising, where we allow third parties to place cookies, pixels, and trackers on our site to provide you with personalized ads.

How Do We Protect Your Data

Security Methods

We use commercially reasonable technical, administrative, and physical security measures to protect the information that we collect or receive, in addition to contractual safeguards. Our websites use an industry-standard encryption protocol known as Secure Socket Layer (SSL) to protect your order information. Each payment transaction made through our websites and applications (or any successor or similar digital property) will be transmitted using SSL encryption. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We review our security measures periodically. Despite these measures, please be aware that no security measures are perfect or impenetrable. If you believe that you were the victim of a scam related to VoMoV Plants, fraudulent charges need to be raised with your financial institution.

Children’s Personal Information

VoMoV Plants are concerned about the safety of children when they use the Internet. Our websites and applications are not directed to children under the age of 13. If we become aware that a user is under the age of 13 and has registered without prior verifiable parental consent, we will remove their information from our files. If a parent or guardian discovers that a child under the age of 13 has provided us with information, we ask that they contact us at vomovplants@gmail.com.

Revisions to This Policy

Our company reserves the right to revise, amend, or modify this policy, our Terms Of Service agreement, and our other policies and agreements at any time and in any manner, by updating this posting. Your use of this site after such changes are implemented constitutes your acknowledgment and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.